Question 1

What is RubricMark?

Accepted Answer

RubricMark is a personal study companion from Year 5 through university and graduate entry. Study Lab organises revision; Practice Hub provides timed school mocks, section drills, and language-proficiency practice for IELTS, PTE, JLPT, OET, and Goethe; Career Hub covers adult aptitude and professional entry including GAMSAT, STAT, LANTITE, LNAT, CFA, FRM, graduate online tests, and video interviews. Assignment feedback, Mistake Book, and improvement plans connect the three hubs.

Question 2

Is RubricMark free?

Accepted Answer

Public Study Lab references and catalogue browsing are free. New accounts receive trial credits. AI-heavy actions such as assignment feedback, generated mocks, remediation drills, BYOT saves, and extra estimator runs use prepaid credits. Monthly credit plans are optional — you can stay on pay-per-pack.

Question 3

Where is my data stored?

Accepted Answer

Account data is stored in private cloud storage. Each user has a separate account area, and submissions are not mixed between users. Your work is processed to provide the feature you requested and is not used to train consumer AI models.

Question 4

Do I need a school account?

Accepted Answer

No. RubricMark is learner-led on rubricmark.com. Families and independent learners can use all three hubs without a school licence, class roster, or teacher workspace.

Question 5

Who can see my practice answers and writing?

Accepted Answer

People who can access your signed-in account can see its saved work. Trials and scores are not sent to a school or LMS. Support staff only access material you provide in a support request when needed to resolve it.

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